Shipping and delivery
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Shipping within Germany and Austria can take 1-5 working days, shipping to Switzerland 2-5 working days and to Europe up to 7 working days.
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DHL Standard Shipping
- Germany 4.90 EUR
- Austria 4.90 EUR
- Switzerland 10.00 CHF
- Europe 14.95 EUR
Shipping costs may vary for some products; please refer to the product pages for the respective shipping costs.
This can be the case, for example, if a product is located abroad and needs to be sent to Germany.
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Yes, we ship our products all over the world.
Please note that some brands are excluded, free shipping does not apply to international orders, and shipping costs may vary depending on the region. -
A complete list of all our shipping areas can be found here . If your country or region is not listed, please feel free to contact us so we can clarify the details.
Returns
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If the product is unworn and undamaged (please do not remove the tag), you are entitled to a full refund.
If the packaging has been opened and the product has been used or damaged, you are not entitled to a refund.
Please check our terms of service to see if you are eligible for a refund.
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A refund request can be submitted within 14 days of purchase.
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Please refer to the information on the respective product page.
For some brands, we offer free returns. For other returns, a fee of up to €9.95 applies to protect the environment.
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For returns, you have the option of obtaining a return label via the Archivist returns portal .
If you are returning from abroad or have any questions, please contact us by email at service@archivist.store .
Payment and security
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All direct payment gateways adhere to the standards set by PCI-DSS, which are managed by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover.
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- credit card
- PayPal
- Invoice with Klarna (purchase on account)*
- Bank transfer*
- Pay instantly with Klarna
- Instant bank transfer
- ideal
- Bancontact
**For payment methods Klarna and bank transfer : Please ensure the recipient account is correct and only transfer the amount to the SolarisBank account communicated after ordering (please do not transfer to account details that may appear on delivery notes or other documents).